Recruitment

Current Vacancies

18th November 2011:

Sales Support Coordinator

We are seeking a highly organised, dynamic administrator to join our team and facilitate effective communication between our sales and customer support teams to ensure we deliver service of the highest possible standard to our customers.

THE COMPANY “Our vision is to be the first choice provider of innovative telecommunications and IT solutions to the business sector, offering true value and building long term relationships by delivering exceptional service based on integrity and commitment.” Active Business Communications Ltd is a leading provider of communications services to businesses in the North West. A growing, profitable organisation with around 30 employees where everyone works together and everyone can make a difference.

THE CANDIDATE This is an opportunity for someone with who can easily demonstrate their administrative and communication skills and who knows what it takes to deliver service excellence.

Key attributes:

• Highly organised and able to prioritise workload

• Competent in use of MS Office, Internet applications

• Attentive to detail and accurate

• Enjoys routine and repetition

• Takes a serious approach to responsibility

• Excellent communication and interpersonal skills' for building relationships at all levels

THE ROLE

You will be responsible for coordinating the efficient flow of customer orders from sales through to customer support for implementation, ensuring that accuracy is maintained throughout.

Key Duties:

• Prepare order templates / order processing

• Maintain up to date and accurate customer records

• Handle day to day enquiries from key account customers and sales partners

• Carry out transactional account changes with cellular suppliers on behalf of customers

• Complete appropriate paperwork associated with the sales order process

• Supply pricing information to customers and accept orders

• Quality check orders prior to invoicing

• Provide commercial and procedural guidance to sales team

• Analyse and report on key metrics as defined by the management team

This role is ideally suited to someone who enjoys team working in a supportive capacity and is looking to pursue an exciting opportunity in a fast paced and challenging environment.

Mon – Fri 9am to 5.30pm - Bredbury Business Park, Stockport To apply, email recruitment@ab-comms.com with CV with covering letter Closing date for applications: 17/02/12