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Friday 30th July 2010

BlackBerry Backup and Restore

(This process requires BlackBerry Desktop Manager to be installed. This can be downloaded from here)

 Open BlackBerry Desktop Manager by either double clicking the icon on your desktop or by going through the Start menu.

 Open Desktop Manager

 Once open, connect your current BlackBerry device to the computer using the USB cable and select the Backup and Restore option.

Desktop Manager home screen

 To backup the full contents of the device select the back up button.

Backup & Restore screen

 Choose a location to save the backup too and name the file before selecting Save.

Select file for Backup screen

 The backup process will then begin and a progress bar will be displayed.

BlackBerry Backup in process

 Once complete a confirmation message will be displayed.

BlackBerry Backup successfully screated

 You can then choose to restore this data to the same BlackBerry (if data is lost) or to another BlackBerry (if a replacement device is required). To do this, connect the new device and select the Backup and Restore option again.

BlackBerry Desktop Manager home screen

 This time, select the Restore option.

Backup & Restore screen

 Select the Backup file you wish to restore to the connected device and click Open.

Select file for backup

 A box will appear displaying the information which will be transferred to the device. To proceed select the Yes button.

Restore data

  The restore process will then begin and a progress bar will be displayed.

Restore process in progress

 Once complete a confirmation message will be displayed.

BlackBerry restore successful

 You can now disconnect the BlackBerry from the computer and check all data has been restored.

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